Digital health is booming—so why is engagement failing?
Nowadays, employers and payers are providing an extensive range of programs and services aimed at assisting members in managing their health. However, this increased array of options has led to greater complexity.
Consequently, there is a lack of active participation and a limited capacity to influence outcomes and costs.
Many claim to solve the engagement issue—but none have done so effectively
10%
Of employees make use of their benefits
66%
Of employees want help understanding and navigating their benefits
